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  • Website Blocking Needs a Named Decision Owner
  • Website Blocking Needs a Named Decision Owner

    New guidance gives Dutch internet providers a clearer basis for blocking sanctioned media websites. Providers still need an owner, a decision file and a review.
    September 22, 2026 by
    Paolo Maria Pavan

    Dutch internet providers have had new guidance since 26 August 2026 on blocking websites linked to EU-sanctioned Russian media. A practical list shows when a block can fall under an exception to net-neutrality rules. The list is not complete, so providers remain responsible for new domains and mirror sites.

    Why this matters

    Net neutrality remains the default. EU sanctions allow a narrow exception for content from listed media entities. For a listed site, ACM will not enforce a net-neutrality breach based on the block. The provider still needs a legal basis, a named owner and a current decision file. Staff must track updates, assess reports, test blocks and answer customer questions. Weak records lead to support cases, disputes and technical rework.

    Example

    A provider receives a report about a domain resembling a website on the practical list. The domain also hosts other content. The compliance owner logs the report and checks official information. Legal and network staff assess the domain, legal basis and effect on other content. An authorised manager approves the action. The file records the source, scope, decision, implementation date and review date. Customer support receives an approved explanation and a route for challenges.

    XTROVERSO tips

    • Name one decision owner. Give one person authority to move a report through assessment, approval, implementation and review. A shared mailbox is not enough.
    • Separate three types of report. Distinguish listed websites, possible mirror sites and unverified reports. Give each category a clear escalation route.
    • Keep a decision file. Record the official signal, legal basis, responsible person, technical action, date and next review point.
    • Connect legal and network staff. Set out who approves a block and who implements it. Test the handover before an urgent report arrives.
    • Prepare customer support. Give support staff an approved explanation and an escalation contact. They should not create legal answers during customer calls.
    • Review costs and suppliers. Budget for monitoring, legal input, testing, records and technical maintenance. Check that supplier feeds reach a named employee.

    Let’s map a clear workflow for sanctions signals, approvals, technical action and review in your business

    CONTACT US

    The data, sourcing, and analysis behind this article were conducted by Paolo Maria Pavan. AI was not used to identify sources, build the factual basis, or produce the analytical judgment contained here. AI was used only as a drafting aid. The final English text was personally reviewed, edited, and approved by Paolo Maria Pavan before publication.

    References

    • ACM publiceert leidraad gesanctioneerde websites | ACM
    • ACM practical list and residual provider responsibility
    • ACM annual report: net neutrality remains the default rule
    • Rijksoverheid: EU adopts 21st sanctions package against Russia
    • Rijksoverheid: government and telecom sector documents on DNS blocking
    • ACM guidance: practical list of sanctioned entities
    in Compliance
    # ACM COMPLIANCE DNS blocking EU sanctions Russia sanctions compliance controls digital governance internet providers net neutrality sanctions
    Paolo Maria Pavan September 22, 2026
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