Veelgestelde Vragen
Clear answers for entrepreneurs and companies considering XTROVERSO.
XTROVERSO provides business administration and payroll administration for sole proprietors and B.V.s in the Netherlands.
Defined fiscal and professional services are incorporated into the applicable packages through Pavan Geraedts Adviseurs.
The questions below explain the service model, the division of responsibility, what the standard packages include and what XTROVERSO requires from its clients.
Voordat je begint
Most questions concern scope, responsibility and expectations
XTROVERSO is designed for clients who want their administration maintained through a recurring process rather than assembled only when a declaration or annual account becomes due.
The service connects document processing, bank reconciliation, VAT administration, payroll, quarterly reporting and year-end work.
This does not mean that every service is automatically included for every client.
The accepted quotation identifies the selected package, the services included, the applicable processing frequency and any work requiring a separate scope.
Kernvragen
Wat is XTROVERSO™ in eenvoudige termen?
XTROVERSO is a Dutch business and payroll administration service.
It processes and checks documents, records transactions, reconciles bank movements, maintains the VAT administration, processes payroll where included and prepares quarterly management information.
Pavan Geraedts Adviseurs performs the defined fiscal reviews, calculations, declarations, annual accounts and filings connected with that administration.
Is XTROVERSO an administration office?
Yes.
Business administration and payroll administration are the central services performed by XTROVERSO.
The difference lies in how the work is organised. Documents, transactions, VAT, payroll, quarterly reporting and year-end obligations are connected through one recurring service cycle.
A document is not considered complete merely because it has been uploaded or entered into the accounting system. It must remain consistent with the transaction, accounting entry and available payment information.
Who legally provides the services?
XTROVERSO is a registered trade name of WIGEPA B.V.
The business administration, payroll administration and related administrative work presented under the XTROVERSO name are legally performed by WIGEPA B.V.
Pavan Geraedts Adviseurs performs the fiscal and professional services expressly allocated to it.
Each party remains responsible for the work it performs, even where their services are included within one coordinated XTROVERSO package and quotation.
Voor wie is XTROVERSO™ ontworpen?
XTROVERSO is designed for:
- sole proprietors and ZZP professionals;
- Dutch B.V.s;
- employers requiring payroll administration;
- businesses with recurring VAT obligations;
- entrepreneurs and directors who need quarterly management information;
- companies that want missing documents and administrative inconsistencies identified during the year;
- clients who want their year-end process built on an already maintained administration.
The relevant question is not only the size of the business. It is whether the client requires a disciplined and recurring administrative process.
Is XTROVERSO only for Dutch businesses?
XTROVERSO is built around businesses operating in the Netherlands and the Dutch administrative, payroll and tax environment.
Entrepreneurs, directors or shareholders may come from another country. The determining factor is that the business or fiscal obligations fall within the Dutch service environment that XTROVERSO and Pavan Geraedts Adviseurs are able to support.
International or cross-border circumstances may require an additional assessment and separate quotation.
In which languages can you assist clients?
XTROVERSO can communicate with clients in Dutch and English.
Support may also be available in Italian, Spanish and Lithuanian, depending on the subject and the team member responsible for the work.
Formal documents, filings and communications with Dutch authorities may still need to be prepared or retained in Dutch.
Diensten en reikwijdte
Do you provide payroll administration?
Yes.
Where payroll is included in the selected package, XTROVERSO can:
- process employee and payroll information;
- process approved working hours and payroll changes;
- calculate gross-to-net remuneration through the payroll system;
- generate and securely provide payslips;
- maintain the payroll administration;
- process onboarding and outboarding information;
- prepare the annual income statement, or jaaropgaaf;
- prepare a standard employment contract using the conditions approved by the client.
The client remains responsible for deciding whom to employ, determining the employment conditions, approving hours and payroll changes, and reporting sickness, leave and termination on time.
Bespoke employment contracts, non-standard clauses, director’s agreements, dismissal arrangements and employment disputes require separate juridical assessment.
Do you prepare and file tax returns?
Yes, through the division of responsibility within the XTROVERSO model.
XTROVERSO maintains and reconciles the underlying administration.
Pavan Geraedts Adviseurs performs the final fiscal review and prepares and files the applicable returns included in the selected package.
This may include:
- quarterly VAT returns;
- the income tax return included in the sole proprietor package;
- the corporate income tax return included in the B.V. package;
- the dividend withholding tax return where a standard dividend distribution is performed.
Objections, appeals, historical corrections, complex international positions and other non-standard tax work are not automatically included.
Do you prepare income tax returns for sole proprietors?
Yes.
The standard sole proprietor package includes completion of the annual administration, preparation of a simple year-end balance and calculation and filing of the applicable income tax return by Pavan Geraedts Adviseurs.
Additional work may be required where the client has:
- foreign income or assets;
- substantial private assets;
- complex partnership interests;
- previous-year corrections;
- incomplete historical information;
- other non-standard personal or fiscal circumstances.
Personal income tax returns unrelated to the sole proprietor package, including private returns for directors or shareholders of a B.V., are not automatically included.
Do you help clients reduce their taxes?
The standard XTROVERSO service focuses on correct administration, appropriate fiscal treatment and reliable filing.
It does not promote aggressive tax reduction, unsupported structures or positions that cannot be substantiated.
Where legitimate tax planning or fiscal structuring is relevant, Pavan Geraedts Adviseurs can assess the matter under a separately defined professional scope.
A fiscal opportunity is considered only together with its legal basis, documentation requirements, practical consequences and risk.
Can you help if the existing administration is incomplete?
Potentially, but incomplete historical records are not automatically included in the standard recurring package.
Before the ongoing service begins, we assess whether the available opening information is sufficiently complete and reliable.
If correction or reconstruction is required, the client receives a separate description and quotation for work such as:
- processing an administrative backlog;
- reconstructing a previous reporting period;
- correcting work performed by a former service provider;
- reconciling missing opening balances;
- correcting previous VAT periods;
- rebuilding incomplete payroll or document files.
The recurring package begins from an agreed and sufficiently reliable administrative position.
Does XTROVERSO provide fiscal, juridical or business consultancy?
XTROVERSO does not independently provide fiscal, juridical or business consultancy.
Those services are provided by Pavan Geraedts Adviseurs under its own professional responsibility.
The recurring Pavan Geraedts services expressly included in the selected XTROVERSO package form part of the quoted package price.
Additional services may include:
- specific fiscal advice;
- juridical advice;
- contract drafting and review;
- employment-law advice;
- company structure and governance advice;
- shareholder or director matters;
- tax planning;
- objections and correspondence with public authorities;
- international tax matters;
- business mediation.
Additional professional work is performed only after the scope and fee have been separately agreed.
Passend en werkstijl
XTROVERSO is suitable for clients who want a reliable administration and are prepared to participate in maintaining it.
The client does not need to arrive with a perfect administration. The client must, however, be willing to:
- provide complete and accurate information;
- submit documents through the agreed channels;
- respect payroll and reporting deadlines;
- explain unusual transactions;
- respond to requests concerning missing information;
- approve formal documents and decisions on time;
- communicate relevant changes to the business, ownership or employees.
XTROVERSO is not appropriate where information is deliberately withheld, transactions cannot be supported or administrative obligations are expected to be completed without the client’s cooperation.
The service is collaborative, but responsibility is not blurred. XTROVERSO maintains the administration; Pavan Geraedts Adviseurs provides the defined professional services; the client remains responsible for its information and decisions.
Prijzen en startpunt
XTROVERSO offers different service packages for sole proprietors and B.V.s.
The applicable price depends on factors including:
- legal form;
- activities;
- transaction and document volume;
- number of bank accounts;
- payroll requirements;
- number of employees and payroll frequency;
- VAT complexity;
- reporting requirements;
- condition of the existing administration;
- work required during onboarding.
The accepted quotation identifies what is included.
Defined Pavan Geraedts services included in the package are not invoiced again as additional consultancy.
Work outside the package requires a separate quotation or written fee agreement.
Taxes, notarial costs, Chamber of Commerce charges, certification costs, external checks, official charges and other third-party expenses are not included unless expressly stated.
The objective is not to place every client in the largest package. It is to define a service proportionate to the actual work and responsibility required.
Wat gebeurt er tijdens de intake?
The intake is the first assessment of the client’s administrative requirements.
We review:
- the legal form;
- the nature of the business;
- the current administration;
- transaction and document volume;
- VAT obligations;
- payroll requirements;
- existing software and bank connections;
- applicable reporting and filing deadlines;
- the completeness of the opening information;
- any non-standard circumstances already known.
The intake allows us to determine whether the client fits the XTROVERSO service model and which package or onboarding route is appropriate.
It is not automatically a fiscal, juridical or strategic advisory consultation.
After the intake, the next step may be:
- a standard package quotation;
- a quotation including specific onboarding work;
- a request for additional information;
- a separately defined Pavan Geraedts assignment;
- confirmation that another service provider would be more appropriate.
Laatste praktische vragen
Zal ik afhankelijk worden van uw systeem?
No. The dashboard is intended to provide access and visibility, not to make the client dependent on information held only by XTROVERSO. The client should be able to understand what has been processed, what remains open and what information has been reported. Access, export and transfer remain subject to the applicable engagement terms, data-processing arrangements and payment status.
Moet ik alles op orde hebben voordat ik contact met u opneem?
No. The intake is partly intended to determine the condition of the existing administration. If correction or reconstruction is required before the recurring service can begin, that work is identified and quoted separately. What matters is that the client supplies the available information honestly and is willing to resolve missing or inconsistent records.
Hoe snel reageren jullie?
XTROVERSO aims to respond to new enquiries within one business day. The response may confirm the next step, request additional information or propose an intake. Response time is not the same as completion time. The time required to perform the work depends on its scope, urgency, available information and existing client obligations.
What if I am unsure whether XTROVERSO is the right service?
Start with an intake. You do not need to determine the package yourself. We assess the legal form, activities, administrative condition, transaction volume, payroll requirements and reporting obligations before proposing the appropriate scope. If XTROVERSO is not the appropriate service environment, we will say so clearly.
Nog steeds niet zeker?
Tell us what the business does, which administration is currently maintained, whether payroll is required and what support you are looking for.
We will assess whether XTROVERSO is the right fit and identify the appropriate next step.
