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When “No” Really Means No at Work

What a recent court ruling says about leave requests, limits, and risk for small employers
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  • LAURA DE TROIA
  • When “No” Really Means No at Work
  • 2026 m. sausio 22 d. pagal
    Laura De Troia


    Cash flow, planning, and trust all come together in one fragile place: the work schedule. A single absence can mean missed contracts, extra overtime, or a promise to a client you can’t keep. A recent Dutch court decision brings that everyday reality into sharp focus, and it matters more to small employers than to large ones .

    The case was simple in outline. An employee requested a long period of leave for a religious pilgrimage. The employer, facing staffing shortages and with holidays already approved for others, said no. The employee went anyway. The result was an immediate dismissal, later confirmed by the court as lawful. No drama in the ruling, no moral weighing of beliefs versus business. Just a sober look at what was asked, what was possible, and what happened next.

    For micro and small businesses, the message is not about being strict for the sake of it. It is about clarity and proportionality. Dutch law allows employers to refuse leave when granting it would seriously disrupt operations. That sounds abstract until you translate it into daily practice: a team that is already thin, a peak season, clients who expect continuity. If you cannot realistically replace someone, and you can show you thought it through, a refusal stands.

    What tipped the balance here was not only the refusal itself, but the way it was handled. The employer explained the reasons, checked alternatives, warned clearly about consequences, and documented every step. When the employee still chose to be absent without permission, the risk shifted entirely. For a small business, that documentation is not “legal paperwork”; it is protection against uncertainty you cannot afford.

    There is also a quieter lesson. Rights such as freedom of religion are fundamental, but they do not erase contractual obligations. Courts look for balance, not symbolism. Offering a solution for a later moment, as this employer did, matters. So does consistency toward other staff. Saying yes to one person while others were refused would have created a different kind of risk internal and legal.

    The practical takeaway is calm and manageable. Make leave rules explicit. Decide early, explain plainly, confirm in writing, and follow through consistently. Not because conflict is inevitable, but because ambiguity is expensive. In a small business, clarity is not cold. It is how trust, planning, and fairness survive side by side.

    Ruling Court Midden-Nederland, 17 november 2025, ECLI:NL:RBMNE:2025:6132

    yra LAURA DE TROIA
    # ES HR IT Laura De Troia NL
    Laura De Troia 2026 m. sausio 22 d.
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